1. Information We Collect

We collect personal information that you voluntarily provide when booking or inquiring about our services. This may include:

• Name
• Phone number
• Email address
• Home address or service location
• Service preferences and booking details
• Payment information (collected securely through third-party providers)

2. How We Use Your Information

We use your information to:

• Respond to service inquiries and confirm bookings
• Provide cleaning services at your requested time and location
• Improve customer experience and service quality
• Send service updates, reminders or promotions (only if you opt in)
• Ensure smooth communication between you and our operations team

3. Sharing of Information

We do not sell or trade your personal information. We may share your data only with:

• Trusted employees or maids assigned to your service
• Third-party payment processors (for secure payments)
• Legal authorities if required by UAE law

Your information is never shared for marketing or unrelated purposes.

4. Data Security

We implement technical and administrative measures to protect your data against unauthorized access, loss or misuse. Our team is trained to handle customer information responsibly and discreetly.

5. Cookies & Website Tracking

Our website may use cookies to improve browsing, analyze traffic and enhance user experience. You can choose to disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to external websites. These sites have their own privacy policies, and we are not responsible for their content or data handling practices.

7. Access, Update or Delete Your Information

You may contact us anytime to:

• Request a copy of your stored information
• Update or correct your details
• Request deletion of your data (unless required for legal purposes)

8. Policy Updates

We may update this Privacy Policy occasionally to reflect new practices or UAE regulations. Updated versions will be posted on this page with the latest revision date.